Sales Tax

Sales tax is only charged in the state of Texas at a rate of 8.25%. NO sales tax is charged outside of Texas.

Payment Options

Our on-line stores accept American Express, VISA, MasterCard, and Discover, PayPal, money orders, and purchase orders (see individual site for info on how to establish credit account first on purchase orders).

Telephone Orders

We encourage you to order online for the fastest possible service, but please feel free to call in your order. Call us at 817-453-0831 or 866-759-9523, 8am– to 6pm Central Standard Time, Monday through– Friday.

International Orders

We ship worldwide and verify all international credit card payments on your order for your protection. For all international orders (including U.S. territories outside of the U.S.) or orders placed with non-US issued credit cards, we require both our Credit Card Authorization Form AND a copy of the front and back of your credit card to be faxed, emailed or scanned document. Please see our individual sites for more information on International Orders.

Export Policy & Restrictions

Some items we offer at our web-store require a special license for exporting outside US to some countries. Please see individual sites for more information on export policy/restrictions.

US Military & Law Enforcement

Please contact us by phone at 817-453-0831 or 866-759-9523 or email sales@PhiloShopia.com for information regarding our contract ordering instructions.
We use USPS PRIORITY SHIPPING for shipments to U.S. military APO/FPO/AAO/AEO addresses.

Ordering & Shipping Confirmation

After ordering, you will receive two email confirmations. First, we will confirm receipt of your order within a few minutes of ordering. Second, you will be notified when your order ships. All orders placed by credit card are subject to address verification by our Credit/Fraud Team. International orders may take longer to ship because of the verification process.

Shipping Methods & Costs

PhiloShopia is pleased to offer FREE UPS GROUND SHIPPING on orders over $59.00 to the Continental United States of North America (this excludes Hawaii and Alaska). UPS is our preferred shipping partner.

Returns, Exchanges & Refunds

If you are not 100% satisfied with your optics product for any reason, PhiloShopia group of on-line stores will accept returns or exchanges within 20-45 days of your date of purchase for US customers. Please see individual sites more complete information.

Our Guarantee

We have a specialized and highly service oriented return policy (see individual sites for more information on our guarantee). If, for any reason you are not fully satisfied with your purchase, please do not hesitate to let us know and we will exchange it or issue a gift certificate or refund.

Privacy Statement and Personal Information

Under no circumstances do we transfer your email address to any other company, nor do we collect any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs.

Statistical Information About Your Visit

Information obtained while visiting our sites does not identify you personally, but rather about a visit to our site. We may monitor statistics such as how many people visit our site, which pages people visit, and which browsers people use. We use these statistics about your visit to help us improve the performance of our web site.

Secure Ordering

All transactions made on any of our on-line stores are made safe by All AmeriCommerce. Hosting is on load-balanced web farms of Dell PowerEdge dual processor XEON servers using Windows Server 2003 and SQL Server 2005, all connected via Gigabit networking. For added protection, there are several layers of Cisco firewalls to protect each tier of the applications. All actual transactions of credit cards are processed by Verisign, a PayPal Company with the highest level of data encryption.

How To Buy Guide

We offer a “quick reference” information section as well as a more in depth “expert advice” section on each of our sites for the products sold on those sites. This will give you the information needed to help you make a smart buying decision.

Gift and Product Suggestions

Gift and product suggestions are available on each of our on-line sites to help you choose the right item for you or a loved one.